Quality Promise

At The Watch Co Australia, we are dedicated to providing you with an unparalleled luxury experience, grounded in our unwavering commitment to quality. Our Quality Promise encompasses three key pillars: Authentication, Price Match, and Incredible Customer Service.

Experience the difference that our Quality Promise brings to your luxury watch journey.

  • Authentication

    Your peace of mind is our priority. We guarantee the authenticity of our watches, each of which undergoes meticulously inspected by third-party watchmakers prior to being included in our collection. This comprehensive evaluation ensures that every timepiece is 100% authentic and maintains its original integrity. We exclusively source our watches from reputable suppliers, reinforcing our dedication to offering only genuine products to our valued clients.

  • Price Match

    We stand behind the value of our offerings. If you find a lower final price including taxes and similar shipping for a watch that is of the same model, year, and condition, we will gladly match it at our discretion. We pride ourselves on our competitive pricing, ensuring that when you purchase from us, you’re securing your new timepiece at the best price.

  • Incredible Customer Service

    Building lasting relationships with our clients is at the heart of what we do. Our team is committed to delivering a personalised service tailored to your unique needs, ensuring an exceptional experience from the moment you step into our showroom. We believe that luxury is not just about the product; it’s about the relationship we cultivate with you.